Do you have setup or installation fees?
For most experiences, there are no additional fees. For larger multi-city activations, custom build-outs, or elevated experiences, proposals may include setup and installation, event management, or programming fees. All costs are outlined in advance, and any adjustments or additions during planning that affect pricing will always be communicated before approval.
Do you have insurance?
Yes, we are fully insured.
Can I make a multi-day reservation?
Absolutely! Simply inform us of the dates and specify the times when you’d like the photo booth or video booth experience to be in operation.
Can I book a multi-city activation?
Nationwide events are our jam. We can produce multiple activations across different regions at the same time, both domestically and internationally. Our team is built with dedicated professionals in every major US city, allowing us to execute seamlessly at scale while maintaining consistent Milestone standards. While our international capacity is more selective, our core experiences […]
Can I add additional time on site?
This is contingent upon the availability of our attendant(s) and/or the provided booth experience. It is strongly advised to consider scheduling additional time before your event date, but when feasible, our team will make its best effort to accommodate additional time on-site.
Are you able to provide a copy of your insurance?
Yes, please ask us! We are happy to provide a copy of our COI. We can also provide your venue with a COI as an Additional Insured with up to $5 million in coverage.
Can the operational hours be extended if needed?
Yes! You may add as much time as you need as long as it’s available! Any additional time added to your event will be invoiced based on the agreed upon overtime rate listed in your contract.
How long does it take to load in and set up?
For most experiences, we typically arrive 90 minutes to 120 minutes before your photo booth start time. We can cut down on set-up time, but that does risk our ability to troubleshoot potential technical issues at the beginning of your event. In some cases, larger scale production setups may require additional time, and in some […]
What are the outdoor requirements?
Outdoor events require approval prior to reserving your photo or video experience. We request a tent over the photo booth, a precipitation probability of 0%, suitable weather conditions, paved leveled ground, and in certain circumstances access to standard power. Please be aware that for outdoor events, we may not have complete control over lighting, potentially […]
How soon should I reserve my booth?
Our availability is our inventory. All experiences are subject to availability in your location. To secure your preferred date, it is advisable to make reservations as early as possible. Typically, we recommend 6-8 months out for important corporate activations and tradeshow activations. However, some clients have successfully booked with less than 24 hours before their […]